Shipping and Returns
Damages, Defectives and Returns
Damaged during Shipping: All claims must be made within 7 days after resources are received.
Manufacture Defectives: 365 Days from Ship Date.
Returns, Conference and Author Event: 15 Days from delivery date.
Cancellation/ Return Policy: To return an item we must be contacted no later than 30 days after receipt. In most cases, return shipping fees are the buyer's responsibility and a 15% or a minimum of $5.00 restocking fee may apply. We're most generous to reasonable requests.
Sealed products, such as DVD's, CD's and USB drives (flashdrives) are generally not returnable. All return products must be in resale condition.
Items that we receive damaged, with price stickers, or label residue will not be accepted for full credit. Please note that items received in the following condition will NOT be accepted, and will therefore not be credited - cracked cases, covers that are marred, scratched, marked, dented, discolored, etc.
Seasonal and sale items: Are non-returnable.
If you are buying a book or other product for an INMATE or PRISONER we suggest selecting US Post Office Priority Mail as the shipping method; your book will have a much greater chance of being accepted by the institution. It is your responsibility to check with the institution to find out what materials they will accept. Calvary Distribution does not take responsibility for orders that are rejected by the institution.